SHIPPING

TRANSIT TIMES

 

The delivery time of your package primarily depends on the shipping carrier and the service level selected. Expedited shipping is guaranteed on 'In Stock' products only. Drop Ships and non stock items will ship out as soon as they become available. When selecting the shipping method for your package, please keep in mind that most carriers do not work on weekends or major holidays. When carriers quote shipping days, they are referring to business days. Business days are defined as Monday through Friday, with the exception of holidays observed by the selected parcel carrier.  For specific delivery estimates, you can usually find detailed information on the carrier’s website or you can also contact one of our customer service representatives for specific details. As a general rule, UPS transit times are as follows:

  • UPS Next Day Air - Delivered within 1 Business Day
  • UPS 2nd Day Air - Delivered within 2 Business Days
  • UPS 3-Day Service - Delivered within 3 Business Days
  • UPS Ground - Delivered within 3-5 Business Days

BILLING / SHIPPING ADDRESSES

If you wish to have your item(s) shipped to an address other than your billing address, please be aware that your order may require additional verification and may be subject to processing delays. We recommend allowing extra time for order fulfillment when shipping to an alternate address. If you have any questions about your order verification please feel free to contact our customer service department.

DAMAGED / LOST SHIPMENT

If your shipment becomes damaged or lost in transit, please notify one of our customer service representatives immediately. Do not discard any boxes or packaging materials that were included with the shipment. In order to fully process a damage claim, all original products and packaging materials must be provided. Southeastern Offroad is not liable for damage claims that are denied due to customer negligence.

CONDITIONS OF USE

By purchasing from Southeastern Offroad.com, you agree to abide by our terms and conditions, including those set forth on this page. Any revisions to our Shipping Policies will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify our Shipping Policies at any time. If you chose to use a different freight company we will not honor any warranties or damages caused thereby. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made.